WARRANTY Your REYIAN® product(s) are warranted by us.
All implied warranties listed below are limited to 24 months from the date of purchase.
Our warranty only covers manufacturing defects on the watch itself (movement, case, crystal). Other parts than the above are not covered by this warranty. The product warranty is only valid in the ownership of original owner, no second-hand or traded products whatsoever will have any warranty. If you need to use the warranty, please contact us via e-mail at email@example.com. Subject the e-mail” Warranty” and specify your name, address, order number and a detailed description of the issue. Return shipping is paid by consumer and if the warranty is valid, we will refund you. We will return your product, if we cannot find any defects described and charge you for shipping.
Note that the costumer is responsible for costs of the repair/replacements in the following cases, even during the warranty term.
Failure or damage caused by the following:
Water, fire or any form of natural disaster.
Esthetical changes caused by normal wear and tear and aging.
Unable to submit copy of receipt (order confirmation email with complete information).
Improper use or carelessness (dents, broken crystal etc.).
If it is judged that some part(s) needs to be replaced and the original part(s) is not available, we reserve the right to replace the part(s) with suitable substitutes.
The warranty does not cover the following but are not limited to:
Missing, erased, altered, falsified, replaced, defaced or illegible serial number.
Damage(s) as a result of unauthorized repair, service or alteration.
Crystals, straps, batteries, bracelets and bands.
Evidence of damage of any kind that was caused by an accident, improper use or mishandling of any part of the product or any accessories, handling that is inconsistent with the instructions and/or guidelines included with your product, lack of care or improper maintenance, tampering, abuse, wear and tear, or any other factor than a defect in the product’s part or craftmanship.
If you want to report a damage you have to do that within 60 days from discovering it and within the warranty terms, otherwise the warranty will not be valid.